Our added value – Voyageurs du Monde
A World of services

A World of services

What we do for you
Here & there

Ensuring a seamless and high-quality travel experience is one of our top priorities. From the airport to your destination and back home: discover our premium services.

Simplified departure

Enjoy our comprehensive flight service: we handle your seat reservations on all flights, send your boarding passes the day before, and arrange airport transfers on request. Start your journey stress-free.

Fast-Track at the Airport

Priority access through check-in and security for long-haul passengers at participating airports - especially valuable during busy travel periods. Our assistance service accompanies you all the way to boarding.

Access to lounges

On all eligible flights – even in economy class – enjoy access to the airport lounge. We can also reserve a private space for police and security checks. We’ll arrange your check-in, boarding pass and direct access to the aircraft on your behalf.

Concierge service
available 24/7

From wishes and whims to worries and woes, the Voyageurs du Monde Concierges, based at your destination, are there to make life easier for you. Whether delivering a forgotten swimsuit, finding a last-minute dinosaur-shaped birthday cake, securing a restaurant with a view that’s open after 10pm, or arranging a babysitter in the depths of Lapland, they have seen it all. As indispensable local contacts, these highly responsive and creative professionals draw on strong local networks and a flexible approach to respond to any request, from the simplest to the most unusual, as well as unexpected situations (missed flight, lost item, unsuitable room). Discreet and available, they are always ready to assist by phone or instant messaging.

24-hour helpline

Day and night, regardless of the time zone, our assistance team helps you find a solution to logistical, administrative, medical or even mechanical issues.

Welcome!

Early check-in or late check-out, Voyageurs du Monde negotiates with your hotel so that you can access or keep your room at your convenience. At certain locations, a room for the day may be arranged.

Table reservations

Enjoy fine dining and local favourites without the hassle; Voyageurs du Monde books your table in advance. Tested and approved restaurants are listed in your travel booklet.

Dedicated support

Dealing with insurance issues quickly becomes unbearable when you are already coping with the stress of the incident. The dedicated Voyageurs du Monde team handles everything for you – responsiveness, seamless service and a stress-free experience guaranteed!

Portable
Wi-Fi

Even when cut off from the world, you needn’t be cut off from communication. In some destinations, a mini internet router (or an eSIM) is provided for you, allowing you to connect up to five devices (1 GB per day included).

Even more

Visas

While each country requiring an entry visa has its own procedures, Voyageurs du Monde assists you and handles the formalities on your behalf whenever possible (in certain specific cases, travellers must contact the consulate directly). Depending on the procedure, you will receive your visa before departure, or our representative will hand it to you upon your arrival at your destination. In any case, you will be kept informed of your application’s status, ensuring that no step is missed along the way.

A different perspective

Voyageurs du Monde has partnered with the CHNGMKR collective to offer its travellers the opportunity to meet remarkable individuals across the globe, tailored to each person's interests. Artists, thinkers, politicians, scientists, and dedicated activists: these men and women are changemakers whom chance rarely brings across your path.